Case Management Software, Complaints & HR Case Tracking

Complaints Management Software

Build compliance and oversight into every part of your process.

workpro-human-resources-dashboard-02_310x258

Human Resources Case Management Software

The compliant way to manage even the most complex issues.

FOI & SAR Case Management Software

Log every request, plan every action and stay fully compliant.

workpro-case-management-dashboard-screen_310x258

Case
Management Software

From investigations to internal issues, take complete control.

Case Capture

Everything is in one place, from web forms to letters.

Document Management

Work directly in Word - or get a PDF detailing the entire case.

Reports & Analysis

If it's in Workpro, it can be analysed, instantly.

Security & Audit

Restrict who sees what. Track every action. Encrypt everything.

Alerts & Reminders

Visually flag targets, deadlines and progress.

Templates

Use convenient, consistent letter and email templates.

Performance Monitoring

KPIs, team allocations, "done today'", "what's next" and more.

Admin Tools

Manage Workpro yourself. Or simply ask us to do it for you.

Configurable Workflow

Workpro is ready to adapt to almost any process.

System Integration

Integrate Workpro with existing systems. Or use standalone.

HR Case Management

HR Tech Stack: What a Growing UK Organisation Needs

How do you build an HR tech stack for a growing organisation? Start with a core HR…

October 29, 2026 10 min read

Complaints Management

Handling Social Media Complaints – A Review Of Current Best Practices

Often billed as “the new frontier of customer services”, social media is an increa…

October 29, 2026 11 min read

Complaints Management

What To Include In Your Complaint Management Reports

Managing complaints well is integral to the success of any business, in particular…

October 29, 2026 9 min read

HR Case Management

When Health & Safety Becomes An HR Case

How should health and safety and HR work together on case management? Treat them a…

October 27, 2026 7 min read

Dedicated HR case management & complaints management software

The right way to track, manage and report on employee and customer issues.

Which Workpro is right for you?

Complaints Management Software

Human Resources Case Management Software

FOI & SAR Case Management Software

Case
Management Software

Complete control of your case management process.

Workpro efficiently handles complaints, HR cases, FOI requests and more - watch our explainer video

Trusted by leading organisations

Our clients gain confidence and control at every stage of the process - with complete oversight of every action by every team member.

Features at a glance