Contact us Request a demo
Contact us Request a demo
Contact us Request a demo
Contact us Request a demo
Contact us directly on +44 (0)131 449 7071

Dedicated HR case management & complaints management software

The right way to track, manage and report on employee and customer issues.

De-risk your process and improve operational efficiency with Workpro – intuitive case management software with specialised versions for Complaints, HR and Employee Relations.

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Which Workpro is right for you?

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Complaints Management Software


Build compliance and oversight into every part of your process.

Complaints Management Software
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Human Resources Case Management Software


The compliant way to manage even the most complex issues.

Human Resources Case Management Software
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FOI & SAR Case Management Software


Log every request, plan every action and stay fully compliant.

FOI & SAR Case Management Software
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Case
Management Software


From investigations to internal issues, take complete control.

Case
Management Software
Video

Complete control of your case management process.

Workpro efficiently handles complaints, HR cases, FOI requests and more - watch our explainer video
Testimonials

Trusted by leading organisations

Our clients gain confidence and control at every stage of the process - with complete oversight of every action by every team member.

Features at a glance

Discover more features for your solution

Case Capture

Everything is in one place, from web forms to letters.

Document Management

Work directly in Word - or get a PDF detailing the entire case.

Reports & Analysis

If it's in Workpro, it can be analysed, instantly.

Security & Audit

Restrict who sees what. Track every action. Encrypt everything.

Alerts & Reminders

Visually flag targets, deadlines and progress.
Alerts & Reminders

Templates

Use convenient, consistent letter and email templates.
Templates

Performance Monitoring

KPIs, team allocations, "done today'", "what's next" and more.
Performance Monitoring

Admin Tools

Manage Workpro yourself. Or simply ask us to do it for you.
Admin Tools

Configurable Workflow

Workpro is ready to adapt to almost any process.
Configurable Workflow

System Integration

Integrate Workpro with existing systems. Or use standalone.
System Integration
Blog

Case management thinking.

Meet Workpro's Project Team Lead, Farhat Sameja
Company News

Meet Workpro's Project Team Lead, Farhat Sameja

Could you start off by telling me a little bit about what jobs you've had before a…

November 12, 2026 3 min read
Keeping the ‘human’ at the centre of human resources
The Workpro marketing team behind the stand at the CIPD Scotland Conference.
HR Case Management

Keeping the ‘human’ at the centre of human resources

It was clear to see at the CIPD conference in Edinburgh that initiatives to promot…

November 12, 2026 3 min read
How much are complaints costing your business?
An iceberg submerged in water.
Complaints Management

How much are complaints costing your business?

Poor complaints handling adds cost to your business. How much exactly? It turns ou…

November 12, 2026 4 min read
Whistleblower case management. Encouraging a Speak Up culture.
Man with his head in his hands sat on outdoor steps.
HR Case Management

Whistleblower case management. Encouraging a Speak Up culture.

An increasing number of customers are adding whistleblower case types to their Wor…

November 12, 2026 3 min read

Want to learn more?

Contact our team
Contact our team