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Contact us Request a demo
Contact us Request a demo
Contact us Request a demo
Contact us directly on +44 (0)131 449 7071

Dedicated HR case management & complaints management software

The right way to track, manage and report on employee and customer issues.

De-risk your process and improve operational efficiency with Workpro – intuitive case management software with specialised versions for Complaints, HR and Employee Relations.

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Which Workpro is right for you?

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Complaints Management Software


Build compliance and oversight into every part of your process.

Complaints Management Software
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Human Resources Case Management Software


The compliant way to manage even the most complex issues.

Human Resources Case Management Software
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FOI & SAR Case Management Software


Log every request, plan every action and stay fully compliant.

FOI & SAR Case Management Software
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Case
Management Software


From investigations to internal issues, take complete control.

Case
Management Software
Video

Complete control of your case management process.

Workpro efficiently handles complaints, HR cases, FOI requests and more - watch our explainer video
Testimonials

Trusted by leading organisations

Our clients gain confidence and control at every stage of the process - with complete oversight of every action by every team member.

Features at a glance

Discover more features for your solution

Case Capture

Everything is in one place, from web forms to letters.

Document Management

Work directly in Word - or get a PDF detailing the entire case.

Reports & Analysis

If it's in Workpro, it can be analysed, instantly.

Security & Audit

Restrict who sees what. Track every action. Encrypt everything.

Alerts & Reminders

Visually flag targets, deadlines and progress.
Alerts & Reminders

Templates

Use convenient, consistent letter and email templates.
Templates

Performance Monitoring

KPIs, team allocations, "done today'", "what's next" and more.
Performance Monitoring

Admin Tools

Manage Workpro yourself. Or simply ask us to do it for you.
Admin Tools

Configurable Workflow

Workpro is ready to adapt to almost any process.
Configurable Workflow

System Integration

Integrate Workpro with existing systems. Or use standalone.
System Integration
Blog

Case management thinking.

The Upcoming Employment Law Changes UK Businesses Need to Prepare For
HR Case Management

The Upcoming Employment Law Changes UK Businesses Need to Prepare For

If your organisation spent the first part of 2026 getting to grips with the April …

October 14, 2026 6 min read
Why Probation Periods Will Carry More Risk Under the New Unfair Dismissal Rules in the UK
HR Case Management

Why Probation Periods Will Carry More Risk Under the New Unfair Dismissal Rules in the UK

In many businesses, probation is treated as a low-pressure settling-in period rath…

October 14, 2026 5 min read
Why More HR Situations Are Becoming Employee Relations Issues (And What to Do About It)
HR Case Management

Why More HR Situations Are Becoming Employee Relations Issues (And What to Do About It)

With the Employment Rights Act 2025 now partially in force, with further provision…

October 14, 2026 5 min read
UK Employment Law Changes 2026: What HR Teams Need to Do Now
HR Case Management

UK Employment Law Changes 2026: What HR Teams Need to Do Now

The first phase of the Employment Rights Act 2025 came into force on the 6th of Ap…

October 14, 2026 6 min read

Want to learn more?

Contact our team
Contact our team