Welcome to our Blog

Product updates, news, comments - this is where we share what's happening with Workpro and the markets we serve. 

We hope you find it useful!

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HR Case Management Metrics You Need To Track

HR Case Management Metrics You Need To Track

February 26, 2025 11 min read
Helping Your Team Manage Their Caseload: A Guide for HR Managers

Helping Your Team Manage Their Caseload: A Guide for HR Managers

February 13, 2025 12 min read
Root Cause Analysis in HR: A Real Game Changer

Root Cause Analysis in HR: A Real Game Changer

February 13, 2025 13 min read
What's New with Workpro

What's New with Workpro

December 5, 2024 2 min read
Building Your HR Tech Stack – A Guide For SMBs

Building Your HR Tech Stack – A Guide For SMBs

November 27, 2024 17 min read
Handling Social Media Complaints – A Review Of Current Best Practices

Handling Social Media Complaints – A Review Of Current Best Practices

October 16, 2024 11 min read
Empowering frontline staff to better handle customer complaints

Empowering frontline staff to better handle customer complaints

June 7, 2024 4 min read
Email Complaint Handling – What Does The Evidence Tell Us?
Woman handling email complaint

Email Complaint Handling – What Does The Evidence Tell Us?

May 22, 2024 8 min read
Beyond Resolution: Navigating Continued Pushback from a Complainant

Beyond Resolution: Navigating Continued Pushback from a Complainant

May 6, 2024 3 min read