We all know that customers are more likely to stay loyal if you deliver on your basic promises. This can be difficult if you struggle to keep on top of off-script problems customers complain about. It needs to be easy for you and easy for customers to put things right.
Software configured to specific process requirements used to mean a costly bespoke build, but this is not the case with Workpro. Not too basic, not too complex, but "just right".
At Workpro we are passionate about getting more young people into the IT industry, which is why we are taking part in the Kickstart Scheme.
Why choose Workpro? Workpro is the case management software that has big system functionality with a small system cost. We call it the "Goldilocks" of systems! What do we mean?
From absences to grievances and performance, and all the other HR issues that can arise, line managers play a huge role in maintaining good employee relations. How do you ensure this happens fairly and consistently across your organisation?
Business resilience is one benefit of employee ownership, as we at Workpro can testify. Our EO Day 2021 celebrations focussed on this theme.
Remote working can increase risk and lower productivity unless your team has the right tools. HR case management is no exception. What should you look for in a good online HR case management system?
Improved customer retention is one benefit of better complaints handling. Why it is more important to focus on the value of complaints than reducing their costs.
A new case management system can be implemented in under 8 weeks. Saving you money with rapid, sustainable gains.
Full feature PDF editing and redaction is now available within Workpro case management software. Open, edit and save PDF documents without leaving Workpro, removing the need for expensive Adobe licences or to switch applications to carry out this work.
Workpro V5.0 is launched! Delivering a range of enhancements designed to help your teams work more efficiently, the first thing you will notice is the clean modern styling of the improved user interface.
Our new HR Case Portal empowers line managers to consistently handle people issues, with HR in the loop if needed. Avoid reputational and financial risks in employee relations.