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Emma Laxton

Posts by Emma Laxton

What features should your complaints management system have?
Complaints Management

What features should your complaints management system have?

July 4, 2023 4 min read
Case Management: HR Software vs. Spreadsheets
Colleagues working on a spreadsheet
HR Case Management

Case Management: HR Software vs. Spreadsheets

June 1, 2023 4 min read
What is HR Case Management?
HR Case Management - Confidential Files
HR Case Management

What is HR Case Management?

May 17, 2023 4 min read
How We Ensure You Don't Need To Worry About A Workpro System Upgrade
Simon Laxton, Business Relationship Manager at Workpro, describes our system upgrade process
Company News

How We Ensure You Don't Need To Worry About A Workpro System Upgrade

April 11, 2023 5 min read
Meet the Team – Jacob Wall talks about the company culture at Workpro
Company News

Meet the Team – Jacob Wall talks about the company culture at Workpro

April 10, 2023 3 min read
Meet Workpro's Project Team Lead, Farhat Sameja
Company News

Meet Workpro's Project Team Lead, Farhat Sameja

April 6, 2023 3 min read
Key Considerations When Utilising Technology For Complaints Management
Portrait of a smiling customer service representative with an afro at the computer using headset
Complaints Management

Key Considerations When Utilising Technology For Complaints Management

February 7, 2023 3 min read
How Can I Improve The Complaints Handling Process For My Business?
Customer service representatives working at desk in office
Complaints Management

How Can I Improve The Complaints Handling Process For My Business?

February 6, 2023 2 min read
How Does Complaints Handling Affect Customer Satisfaction?
Smiling businessman with headset interacting in his office
Complaints Management

How Does Complaints Handling Affect Customer Satisfaction?

February 3, 2023 2 min read