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Lynne Campbell

Lynne Campbell

Posts by Lynne Campbell

Email Complaint Handling – What Does The Evidence Tell Us?
Woman handling email complaint
Complaints Management

Email Complaint Handling – What Does The Evidence Tell Us?

May 22, 2024 8 min read
New Workpro Functionality – Performance Improvements
Woman working on laptop
HR Case Management

New Workpro Functionality – Performance Improvements

January 16, 2024 1 min read
New Functionality in Workpro – User Management & Bulk Assignment
Woman working on Workpro on desktop screen
Product News

New Functionality in Workpro – User Management & Bulk Assignment

November 29, 2023 3 min read
Addressing HR Process Reluctance
HR Case Management

Addressing HR Process Reluctance

November 8, 2023 5 min read
What Does An “Industry-Leading” Complaint Handling Process Look Like?
Complaints Management

What Does An “Industry-Leading” Complaint Handling Process Look Like?

October 9, 2023 9 min read
Customer Complaint Tracking: A Guide To Current Best Practices
Complaints Management

Customer Complaint Tracking: A Guide To Current Best Practices

August 24, 2023 13 min read