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Product updates, news, comments - this is where we share what's happening with Workpro and the markets we serve. 

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Complaints Management KPIs You Need To Track

Complaints Management KPIs You Need To Track

April 1, 2025 10 min read
HR Case Management Metrics You Need To Track

HR Case Management Metrics You Need To Track

February 26, 2025 11 min read
Helping Your Team Manage Their Caseload: A Guide for HR Managers

Helping Your Team Manage Their Caseload: A Guide for HR Managers

February 13, 2025 12 min read
Root Cause Analysis in HR: A Real Game Changer

Root Cause Analysis in HR: A Real Game Changer

February 13, 2025 13 min read
What's New with Workpro

What's New with Workpro

December 5, 2024 2 min read
Building Your HR Tech Stack – A Guide For SMBs

Building Your HR Tech Stack – A Guide For SMBs

November 27, 2024 17 min read
Handling Social Media Complaints – A Review Of Current Best Practices

Handling Social Media Complaints – A Review Of Current Best Practices

October 16, 2024 11 min read
Empowering frontline staff to better handle customer complaints

Empowering frontline staff to better handle customer complaints

June 7, 2024 4 min read
Email Complaint Handling – What Does The Evidence Tell Us?
Woman handling email complaint

Email Complaint Handling – What Does The Evidence Tell Us?

May 22, 2024 8 min read