Every day is Ombuds Day
Blocks spelling out Ombudsman.

Every day is Ombuds Day

October 8, 2020 1 min read
Innovation Award for Workpro Connect
Laptop and tablet screens showing the Workpro Connect portal on their displays.

Innovation Award for Workpro Connect

September 8, 2020 1 min read
What features should a good employee case management system have?
Puzzle pieces connected to create a question mark.

What features should a good employee case management system have?

August 13, 2020 2 min read
Managing rising complaints well
Woman frustrated on phone call sat with laptop.

Managing rising complaints well

July 9, 2020 2 min read
Whistleblower case management. Encouraging a Speak Up culture.
Man with his head in his hands sat on outdoor steps.

Whistleblower case management. Encouraging a Speak Up culture.

June 19, 2020 3 min read
Our employee ownership story
A banner for Employee Ownership

Our employee ownership story

June 18, 2020 2 min read
How much are complaints costing your business?
An iceberg submerged in water.

How much are complaints costing your business?

June 4, 2020 4 min read
Dealing with repeat complainants effectively
Man and woman standing up to each other across a desk.

Dealing with repeat complainants effectively

April 5, 2020 3 min read
Making Financial Complaints Reporting Less Painful
Logo for the Financial Conduct Authority.

Making Financial Complaints Reporting Less Painful

October 21, 2019 2 min read