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by Workpro Case Management Software on September 8, 2020
Imagine the scene when Coronavirus hit – HR professionals up and down the country (across the globe, for that matter) suddenly working from home. Not for convenience but out of necessity.
Some would have been used to doing so. But for many, especially combined with the rocketing number of people-related issues, the transition was hard.
HR casework requires a high degree of collaboration and the exchange of sensitive information. Face to face meetings have converted to video calls. Correspondence and documentation are being shared across devices and geographies.
Workpro HR software is a proven case management system that helps HR caseworkers effectively manage and report HR cases. As an online tool it is already perfect for enabling better case tracking, collaboration and reporting across dispersed HR teams.
Communication capabilities are being extended thanks to an Innovation Award from Innovate UK. This award aims to aid remote working by enabling the Workpro team to integrate Workpro with other collaboration tools, such as MS Teams, to make communication more seamless across customer organisations. The award recognises the impact the sudden move to home working had on many HR teams, including the need for ‘face to face’ meetings to move online.
Workpro Connect adds employee-facing functionality. It provides a secure vault where cases can be submitted and tracked, and potentially sensitive notes and documents can be exchanged between (authorised) stakeholders, for example line managers and HR professionals. The ability to electronically sign documents and survey capabilities are also coming soon.
Development of our Workpro HR software is ongoing, however this award enabled us to respond at greater speed to the sudden shift in HR working practices brought on by the Covid-19 pandemic.
Our own business continuity plans meant we were already set up for home working and our team were able to make the switch seamlessly. We are keen to help our customers and prospects do the same. Workpro HR case management software, combined with Workpro Connect, is a strategic tool for ensuring HR teams can respond swiftly and securely to their own customers, wherever they happen to be.
Contact us to learn more.
